Patient Navigator
Volunteer Program at Bellevue Hospital
Position title: Patient Navigator Volunteer
Employer: Bellevue Hospital
Address: 462 1st Ave, Medicine/Geriatrics Clinic
Intended start date: 9/4/2018
Contact: Harriet Fisher (harriet.fisher@nyumc.org)
Program Description:
- Provide Medicine/Geriatrics clinics at Bellevue Hospital with assistance in connecting patients with resources; directing patients through the Ambulatory Care Center at Bellevue
- Participate in efforts under study entitled “Transforming Health Care Systems through Interprofessional Training and Health Professional Team Development in Primary Care in Urban Underserved Settings.”
- Gain a better understanding of the different roles in the Adult Primary Care Clinic at Bellevue through working alongside an interdisciplinary team of healthcare workers with the potential to shadow a physician
Responsibilities:
- Assist patients with participating in their care process: engaging patients in the care process and helping patients find the appropriate locations for the care they require
- Ensure the highest level of efficiency in the clinic by communicating with the patients during their check-in process
- Compassionately coordinate and organize patient flow, including crowd control, queue management, and equitable service provision to all patients
Recruitment/Qualification:
- Must be at least 18 years of age
- Exhibit strong interpersonal skills and professionalism
- Work at least 3-12 hours of availability on weekdays (generally 8-11am, 12-3pm, 2-5pm with few limited opportunities to work 5-8pm)
- 1-year commitment; must communicate in timely manner with supervisor about any schedule changes
- Fast learner
- Bilingual is a plus (Spanish, Mandarin, Bengali, French preferred)
Application:
- Please email a resume and a completed application to harriet.fisher@nyumc.org; offers will be made on a rolling basis.
